Jazz Call and SMS block Service

Block all unwanted Calls & SMS!

Jazz Launch a new service for call and SMS Block. If you want to block jazz or other network numbers then you can activate Jazz Call and SMS block Service. With Jazz Call and SMS block service, you will be able to block unwanted calls and SMS. A total of 50 numbers can be added to the Black List and 50 to the whitelist. Any number added in both lists will be counted twice. Now with Jazz’s Call & SMS Block service customers can block unwanted calls and SMS from on-net & off-net numbers.

Call and SMS ​Block Service


Service Call & SMS Block Service
Subscription Code Dial *420#
Unsubscribe Dial *420#
Charges Rs.1.18/ Day (Incl. tax)

Here is a list of Calls and SMS block services. When you dial *420# a list will show for number block. You need to follow the below list.

Add a number to Blacklist
Check number in Blacklist
Remove Number
Unsubscribe
Change Blacklist Tone
Call Blacklist History
View Blacklist
HELP COMMAND:
Simply send “Help” to 420 to get all SMS commands to use the service

FAQ Abou Jazz Call Block Service

How can I subscribe to the “Call & SMS Block” service via dial code?
To subscribe to the “Call & SMS Block” service via dial code, simply dial *420#.
How can I unsubscribe “Call & SMS Block” service via dial code?
To unsubscribe “Call & SMS Block” service via dial code, simply dial *420# and select option 4
What happens if I unsubscribe & then re-subscribe?
The Blocklist is removed as soon as the service is un-subscribed and you will start receiving calls and SMS from all the numbers. If the service is re-subscribed you need to add numbers to the block list again.
What if I don’t have sufficient balance at the time of subscription renewal?
Subscription renewal is automatically attempted; if the balance is low, attempts are made for charging for 60 days. Service remains subscribed and you will not get calls & SMS from numbers added to the block list. Numbers can be added and deleted from the list during the 60 days suspension period.
How can I add a number to the blacklist via dial code?
To add a number to the blacklist via dial code, simply dial *420# and select option 1.
How many numbers can be added to the blacklist?
50 numbers can be added to the blacklist
If the same MSISDN is added to both lists then will it be counted twice?
Yes
How can I delete a number via dial code?
To delete a number via dial code, dial *420# and select option 3.
Is it necessary to activate the blacklist for screening incoming calls that are on the blacklist?
Yes, it is necessary, else the blacklist will not block those calls. If you are subscribing via the dial code menu, a blacklist is automatically activated.